Lettings FAQs

The rental value of your property is determined by several factors. These include the type, size and location of your property, as well as the internal and external condition.
We conduct research into comparable properties before arriving at a suggested market value for you.

Rental property management includes vital elements such as rent collections, answering tenant queries, property maintenance, regular property inspections, drawing up tenancy agreements and much more. Choosing to have your property managed can give you more free time to manage your wider portfolio or other business needs.

This is all dependent on what letting services you choose. If you opt for tenant find only, we will market your property and find the most suitable candidates for you to rent to. If you opt for a fully managed property service, then we would take care of everything from checking your property is meeting all legal requirements, to property maintenance, rent collection and inspections.

In short, no. However, you might consider using a letting agent to find tenants, even if you are planning on managing the property yourself, as then they will be referenced by a trusted referencing company. Some landlords use our tenant find-only option to get their property listed online and on social media, to find the right tenants. Others choose to have the property managed by the letting agent, such as Edwards, as it can be a demanding job. We have the experience and resources to resolve most matters quickly and take some of the responsibility from you.

Yes. As experienced agents in rental property management, we would ensure the property meets all legal requirements such as deposit protection, gas safety certificates, electrical safety, and Energy Performance Certificates (EPC).

If you decide to choose our fully managed property services then we will handle all tenant communications from simple enquiries to maintenance requests to complaints, and everything in between.

Yes, as standard for us, we would look to inspect your property every 3 months to ensure that the property is being well maintained and ensure your tenants are happy. We provide you with a written report and a set of photographs following each one.

If your letting agent is also managing your property then we would be the point of contact for tenants to report any maintenance issues to, however landlords are ultimately responsible for maintaining the property. As experts in the property world since 2011 we have built relationships with a number of local contractors in and around Loughborough, which means if maintenance is required we can provide a trusted professional to quote and carry out the work. If you would prefer to use your own contractors just let us know, and we can communicate any issues with you to arrange repairs.

We carry out enhanced references on potential tenants to ensure they are the right choice for you and your property. This includes a credit check, right to rent check, landlord reference and income check.

Tenant relationships are extremely important for many reasons.
Maintaining a healthy relationship can increase tenant happiness and encourage longer tenancy terms.
Having your tenant happy in your property may mean the property is maintained to a higher standard, so your property value is not affected.

The sales value of your property is determined by several factors. These include the type, size and location of your property, as well as the internal and external condition. In addition, external factors such as political changes and mortgage rates affect supply and demand and therefore the local and regional market conditions.
We conduct research into comparable properties before arriving at a suggested market value for you.

If you instruct Edwards to look after the sale of your property, you will receive all of the below in our all inclusive fee.

Marketing - professional photographs, full measurements, accurate floor plans, well-written details, advertising on Rightmove, On The Market and our own website, posts on Instagram, Facebook and Linked In, accompanied viewings (as appropriate)

Service - online app to see viewings, feedback and offers, as well as a traditional level of customer service by phone and email, viewings arranged by us and followed up within 24 hours, regular communication about your property, activity and the local market, offers negotiated and sales progressed by people with years of experience.

We suggest that for our take on appointment, and for all viewings, the property is clean and tidy and presented in it's best light - you only get one chance to make a first impression! Bear in mind that the photos we take will be displayed on our chosen online portals, so some people like to take down any personal photos or remove items of high value from view.

This is the million dollar question and it very much depends on the local property market and who's looking to buy at any particular time. Some properties sell within the first 2 weeks, while some take 6 months. The most important thing is keeping the communication open and your estate agent understanding your needs and reason for moving so they can best advise and support you.

The legal process for buying or selling a property is called conveyancing, and you'll need to instruct either a solicitor or conveyancer to act for you once an offer is agreed. The average time from accepting an offer to completion day (moving day) is currently 16 weeks, but it is just that - an average - meaning some sales take 12 weeks and some take 20 weeks. We proactively sales chase regularly to aid communication and ensure the transaction moves as swiftly as possible.